Unhealthy is the organization of employees who are more concerned about their own, individual personal needs than the needs of the company they work for. It’s an environment that lacks manager/employee synergy where teamwork is nearly non-existent and everyone seems disconnected from one another and the organization.
Your employees are disconnected when:
They don’t understand what your company stands for, how your company is different and why your company exists.
If you asked all your employees to define your brand, your vision and objectives, how many different answers would you receive? Or, how many responses would you receive? Without a clear understanding of your brand, employees lack a sense of purpose working for you. The more employees know and understand you brand, the more likely they are to care about their role and how it impacts the organization.
They don’t understand how to make a difference.
With rare exception, employees want to advance in their career and they want to grow, both personally and professionally. They want to know how to prove their worth and prove they are worthy of promotions, more autonomy, and of course, worthy of increases in pay. If they do not know how to make a difference, the relationships they have with their employers will be shallow and short-lived. The more your employees know how to make a difference, the more they will care about the goals of the organization.
They could care less.
Dispassionate employees will sink a company. And it is usually due to an unhealthy, or non-existent relationship with their immediate boss. If employees are just showing up and going through the motions each and every day with no sense of purpose, passion or energy, leadership training should really be considered.
They test your tolerance of behavior and performance. Just as children test the patience of their parents, disconnected employees continually test their managers to see what they can and cannot get away with. They operate in the world of bare minimums.
You never hear from them.
This is usually because they never hear from you. With little to no communication, you’ll never know if there is trouble brewing underneath your radar.
They have created a CYA culture.
In the olden days, you know, pre-2002, managers and employees talked things through in person. Today, just about everything is done by email and every single message is stored and categorized, “just in case,” even though the person we are communicating with may be on the other side of a wall. Some are even afraid to have face-to-face communication because verbal conversations can’t be documented as evidence when something goes wrong.
The worst side effect of having disconnected employees is that you have a group of people who simply don’t care. They don’t care about their colleagues, they don’t care about you as a leader, they don’t care about the company they work for and they don’t care about customers.
So how can you engage and connect with your employees?
- Consider enrolling in leadership training where you will learn the E.Q. skills required to motivate your employees to consistently give their best to you, their colleagues and to the organization.
- Be visible, communicative, and give feedback often.
- Become interested in them.
- Every once in a while let them see you walk in their shoes.
Leadership is ninety percent people skills. If you know how to connect with your employees, life at the office will be ninety percent more enjoyable, fulfilling and productive.
- License: Image author owned
This is a guest post. Scott Seroka is passionate about marketing, leadership and emotional intelligence. He writes for the Gordon Training International blog.